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Googlelance respects the privacy of the visitors to its Web site, the
home page of which is located at http://www.Googlelance.com ("Site"). This
Privacy Policy is intended to inform you of our policies and practices regarding
the collection, use and disclosure of Personal Information and Anonymous
Information you submit to us through our Site. This Privacy Policy is hereby
incorporated in our Terms of Service Agreement, and by registering for our
Services you accept the terms of this Privacy Policy.
This Privacy Policy applies only to Users; it does not apply to any information
about companies or organizations that use the Services on the Site. In addition,
if you are a person who is only visiting the Site (a "Visitor"), the provisions
titled "Consent," "This Site Contains Links to Other Sites," "Automatically
Gathered Information" (applicable parts only), "Service Providers and Buyers,"
"Legal Requests" and "Anonymous Information" apply to you.
"Personal Information" is information about you that is personally identifiable
to you, like your name, address, email address or phone number, as well as other
non-public information that is associated with the foregoing.
Googlelance is a licensee of the TRUSTe Privacy Program. TRUSTe is an
independent, non-profit organization whose mission is to build user's trust and
confidence in the Internet by promoting the use of fair information practices.
This privacy statement covers the Web site www.Googlelance.com. Because this Web
site wants to demonstrate its commitment to your privacy, it has agreed to
disclose its information practices and have its privacy practices reviewed for
compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first
contact Customer Support at http://www.Googlelance.com/service. If you do not
receive acknowledgement of your inquiry or your inquiry has not been
satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php.
TRUSTe will then serve as a liaison with us to resolve your concerns.
By submitting Personal Information through the Site, you agree to the terms of
this Privacy Policy and you expressly consent to the processing of your Personal
Information according to this Privacy Policy. Your Personal Information may be
processed by Googlelance in the country where it was collected, as well as other
countries (including the United States) where laws regarding processing of
Personal Information may be less stringent than the laws in your country.
Notification of Changes
We may update this Privacy Policy from time to time as our Services change and
expand. If we make substantial changes to this Privacy Policy, we will post the
updated policy on this page and we will post notice that this Privacy Policy has
changed in the MyGooglelance area of the Site and in this policy. The
notification of revised terms will appear on the website 30 days prior to the
changes taking place. Once any changes that we make to this Privacy Policy
become effective, your continued use of the Site after such time will signify
your acceptance of the new terms.
This Site Contains Links to Other Sites
Googlelance is not responsible for the privacy practices or the content of any
other websites to which the Site links or to which link to the Site. By clicking
on a link, logo or other item, or using certain services available on the Site,
including the online communication services, please note that you may no longer
be on the Googlelance Site. To check what Internet location you are on, note the
URL at the top and/or bottom of your browser. We encourage you to read the
posted privacy statement of that website whenever interacting with any website.
The Workspace
This area of the Site is for the benefit of Users. The private and shared
Workspace areas of the Site facilitate communication and the exchange and
sharing of information between Buyers and Service Providers once a bid has been
accepted. The information contained in private Workspaces shared between Buyers
and Service Providers is not used for any purposes other than to facilitate
communication and the exchange of information between the parties involved.
Googlelance reserves the right to monitor communications in the Workspace in
order to verify compliance with our Terms of Service, international, federal or
state laws and/or our other stated policies.
Information We Gather
Registration
If you register to buy or sell Services using Googlelance, we collect and store
Personal Information that specifically identifies you or your Account. At this
time, the most information you would be required to submit is your first name,
last name, User ID, password, preferred currency, street address, city, state,
zip/postal code, country, phone number, email address and valid financial
Account information. Other information requested on our Registration page,
including the ability to receive promotional offers from Googlelance, is
optional. We may, in the future, include other optional requests for information
from you to help us to tailor the Site for you and deliver personalized
information to you. Without your agreement, we will not share, rent or sell any
personal information with third parties in any way other than what is disclosed
in this privacy statement. To post projects in both Select and Limited, we
require a valid credit card number and name as it appears on the credit card. A
refundable $25 deposit is collected for Select Projects (refunded when you award
the project), and no charges are made to the card if the project is posted in
Limited.
Credit card information is transmitted via SSL ("Secure Socket Layer")
encryption for your protection.
Team Accounts
If you are a User of a Team Account, the information you provide to the Site may
be accessible to other Users of the Account under which your Team Account was
added, and Users of all related Team Accounts.
Referral Program
If you sign up under the Googlelance Referral Program, you will be required to
provide: a User ID, a password, email address, city, state, country and
zip/postal code. It further requests the URL of your Web site, the number of
registered Users on your Site, and a brief general description of your Site. We
will use this information for our own internal purposes, including evaluating
and developing new features that better meet the needs of our affiliates. We
will use the email address that you provide to us to contact you regarding the
status of your Account, and we will use the address that you provide to us to
send you any payments owed to you under the terms of the Referral Program.
Online Surveys and Contests
Occasionally, Googlelance conducts a User survey to collect information about
our Users' preferences. These surveys are optional and if you choose to respond,
your responses will be kept anonymous. Similarly, we may offer contests to
qualifying Users in which we ask for contact and demographic information such as
name, email address and mailing address. None of this information is shared with
third parties, except in summary form, if at all. The demographic information
that Googlelance collects in the registration process and through surveys is
used to help us improve our Services to meet the needs and preferences of our
Users. This may include targeting advertising to you about our Services.
Information we gather through a contest may also be disclosed to third parties
as necessary for prize fulfillment and other aspects of any contest or similar
offering.
The Googlelance Payment System
The Googlelance Payment Service requires Members to pay with a credit card, wire
transfer, ACH or debit card or check. Googlelance will collect your credit card
number and/or other entered financial institution information such as bank
account numbers and will use that information to bill your Service Provider
membership fee and/or to perform the billing operation on behalf of the Service
Provider, including but not limited to the use and disclosure of such credit
card number and information to third parties as necessary to complete such
billing operation. Verification of credit information, however, is accomplished
solely by the User through the authentication process.
Service providers and Agents
We use credit card and other payment processing companies to bill you for goods
and services and email marketing companies to send emails from Googlelance to
opt-in users. We will share your personal information as necessary for third
parties to provide these services. These companies do not retain, share, store
or use personally identifiable information for any other purposes.
Automatically Gathered Information
Googlelance automatically collects browser type and browser software version to
tailor the presentation of the Site and the Services to the Visitor’s or User’s
platform and to maintain a record of the User’s or Visitor’s activity on the
Site. Googlelance uses cookies to enable Users to specify unique preferences and
to track Visitor and User trends and patterns. Users and Visitors always have
the option of disabling cookies via their browser preferences. If you disable
cookies on your browser, please note that some parts of our Site may not
function as effectively or may be considerably slower. As an automatic process,
our Web server software records a log file of IP addresses that access the Site.
We also collect IP address information but do not ordinarily link IP addresses
to Users’ Personal Information. However, we can and will use IP addresses to
identify a User when we, in our sole discretion, determine that it is necessary
to enforce compliance with our Terms and Conditions of Use or to protect our
service, Site, customers or others.
Email to Friends Feature and Referral Program
Googlelance lets you easily send project postings to friends via email.
Googlelance also offers the ability to send friends emails about providing or
purchasing Services through Googlelance. If you choose to use either feature, be
assured that Googlelance only uses your friends’ email addresses on a one-time
basis to send the requested posting, and we use your email address to copy you
on the message or to send on your behalf. Your friends’ email addresses will be
deleted from our database after the message is sent.
Public Information
As part of registration, you may set up a Profile describing your experience and
qualifications. After becoming a member, in order to place bids, you must create
a Profile, and in order to create a Profile, you will be required to provide
some information about your company or business. If you decide to offer a
service, potential buyers may review your Profile to help them decide whether to
make a bid on your service. Information in your Profile is available for any
other registered User to access. We will not have any obligation under this
Privacy Policy with respect to information in your Profile or information you
voluntarily provide to other Users via the Site.
How We Use and Disclose Information
Registration Information
We use Personal Information for our own internal purposes including contacting
you via email to inform you about updates to our Services and providing you with
information relating to e-commerce transactions that you conduct on the Site. We
reserve the right to disclose your information as required by law. We do not
rent or sell our Users' Personal Information to third parties. We do, however,
provide you with the opportunity to receive newsletters via email. If you decide
to opt in to receive newsletters, you may opt out of receiving these newsletters
at any time by clicking on your Preferences and choosing Email Notifications to
Unsubscribe.
Advertising
We may send you email communications including information that we think may be
of interest to you. You may opt out of receiving these email communications
either when you register to become a Member or via the Preferences section of
your MyGooglelance area. We do not send any of your Personal Information to our
advertisers. You may see a cookie from a third-party banner server, and this
cookie comes from the third-party banner server, not Googlelance. Again, we do
not pass along any Personal Information to this party.
Googlelance’s Contractors
To the extent necessary to provide you with the services on the Site, we may
provide your Personal Information to third party contractors who work on behalf
of or with Googlelance to provide you with such services, to help us communicate
with you or to maintain the Site. Generally these contractors do not have any
independent right to share this information, however certain contractors who
provide services on the Site, including the providers of online communications
services, will have rights to use and disclose the Personal Information
collected in connection with the provision of these services in accordance with
their own privacy policies. In particular, the provider of online chat services
will have the right to use the Personal Information collected in connection with
the online chat as provided in the privacy policy located at http://about.aol.com/aolnetwork/aol_pp.
Other Members
We share the email addresses of Service Providers and Buyers to each other once
a project is awarded on our Site to enable work on the project to be completed.
In addition, Members involved in a transaction may request full contact
information of the other party, including name, company name, phone number and
mailing address. If you request the contact information of another User, your
contact information will also be released to that User. If another User requests
your contact information, we will disclose it to him or her. You agree not to
use the disclosed information of other Users for any purpose other than
providing the applicable Services or resolving a dispute.
Legal Requests
Googlelance cooperates with law enforcement inquiries, as well as other third
parties to enforce laws, such as: intellectual property rights, fraud, theft,
harassment and other rights. We can (and you authorize us to) disclose any
information about you, including the content of your online communications, if
we believe in good faith that such disclosure is necessary to (a) comply with
relevant laws or to respond to subpoenas or warrants served on us; (b) protect
or defend the rights or property of Googlelance or third parties; (c) assist in
an investigation; or (d) respond to an emergency that poses a threat to the
safety of Users or other persons.
Affiliates
Although we currently do not have a parent company, any subsidiaries, joint
ventures or other companies under a common control (collectively, "Affiliates"),
we may in the future. We may share some or all of your Personal Information with
these Affiliates, in which case we will require our Affiliates to honor this
Privacy Policy.
Business Transaction
If our company or our assets related to the Site are acquired by another
company, we will attempt to notify you so that you may make an informed decision
about this new use of your personal information. See the "Notification of
Changes" section above to find out how we will notify you.
Anonymous Information
We may create Anonymous Information records from Personal Information by
excluding information (such as names) that make the information personally
identifiable to you. We may use this Anonymous Information to analyze inquiry,
request and usage patterns so that we may enhance Services and the Site. We
reserve the right to use and disclose Anonymous Information to third parties in
our discretion. “Anonymous Information” means information that is not associated
with or linked to your Personal Information; Anonymous Information does not
permit the identification of individual persons.
Comments Submitted by Users
Googlelance constantly seeks to improve the quality of the services we provide
and the User experience on the Site. We value your input and encourage you to
help us expand and make improvements to the Site by providing us with any
thoughts or comments you might have regarding our services or the operation of
the Site. You can submit any comments you have to us by clicking on the link
“Email us” at the top of most of the pages on the Site. The “Email Us” page asks
for your email address and Username. Your Username is optional. If you provide
this information, we will only use it to acknowledge or respond to your
comments. Submitting comments via email will not cause you to receive any
secondary or promotional material, unless specifically requested by you. In
certain circumstances, we may ask for your permission to post your comments in
marketing or promotional materials.
Security
We will use commercially reasonable methods to keep Personal Information
securely in our files and systems. Our Payment System is operated using secure
Internet connections, using SSL (Secure Sockets Layer) encryption, to help
protect your financial data. Please note that with current technology, we cannot
guarantee the security of your data as it travels over the Internet.
Regarding Children
We do not intentionally gather Personal Information about Visitors who are under
the age of 13.
Terminating Your Membership
We save your Personal Information until your membership with us is terminated
and you unsubscribe to email notifications. To terminate your membership,
contact Customer Service. If you terminate your membership, your Personal
Information cannot be recovered. You may continue to receive email
communications for a short period of time until we have updated all of our
databases. After termination of your membership, your Personal Information may
remain on our archived database and records. Notwithstanding the above, we will
maintain information on Users who have been removed for violating our Membership
Agreement.
Correcting/Updating Your Information and Opting Out
This Site gives the following options for changing and modifying information
previously provided:
You may update your registration information using the Preferences page, under
My Googlelance, in the Googlelance navigation bar after you register.
You may update your credit card information using the Account page, under the My
Googlelance section of the Site.
This Site provides Users the opportunity to opt out of receiving promotional
email communications from us, Googlelance newsletters and other Site information
using Preferences, Email Notifications under the My Googlelance section of the
Site or by contacting Customer Service. However, you may not opt out of
receiving administrative communications from Googlelance regarding the Services
or the Site, except by terminating your membership. In addition, you may not opt
out of Googlelance sending you legal notices related to the Services or the
Site.
For other requests, please contact Customer Service.
Contacting Us